Return & Refund Policy

(USA & CANADA)

At VOGUENINE, your satisfaction is our top priority, and we want to make your shopping experience as smooth as possible. Please take a moment to review our return policy for your convenience:

Please email our returns team at returns@voguenine.com for a return label so you can simply return your current purchase for a refund or store credit.

Returns for Regularly Priced Items:

We offer a generous 30-day return window for all regularly priced items from the date of delivery.

Returns for Sale or Discounted Items:

Sale items and those purchased with a promo/discount code are eligible for returns within 14 days of delivery.

Final Sale Items:

Items not returned within 30 days from the delivery date are considered Final Sale and cannot be returned.

Return Label Usage:

It’s important to note that once a return label is generated, it should be used within 14 days. If the label expires unused, the order will be considered Final Sale and no longer eligible for return.

Return Conditions:

To ensure a smooth return process, kindly include the correct order number and the corresponding return label.

Refunds:

We provide refunds to the original payment method or as store credit, giving you flexibility in how you’d like your funds returned.

Ineligible Items for Returns:

Final Sale Products: Please exercise caution when purchasing Final Sale items, as they cannot be returned under any circumstances.

Altered, Hemmed, Washed, or Worn Garments: We are unable to accept returns for garments that have been altered, hemmed, washed, or worn.

Return Fees:

Return fees apply as follows:

For customers located in the USA

$10 per return order for shirts, trousers, chino, denim jeans, T-shirts, Polo and small items.

$18 for suits & sport coats.

$5 restocking fee for items returned without tags and stitches.

$5 restocking fee for items returned without hangers or garment bags.

For customers located in Canada

$14 per return order for shirts, trousers, chino, denim jeans, T-shirts, Polo and small items.

$22 for suits & sport coats.

$5 restocking fee for items returned without tags and stitches.

$5 restocking fee for items returned without hangers or garment bags.

Refund & Price Adjustment Policy:

Refunds are issued in the form of the original payment method or as store credit.

Shipping charges are non-refundable.

Price adjustments are available as store credit within 14 days from the order placement date, provided the identical item is in stock.

Please note that we do not offer price adjustments on Flash Sale and Final Sale items.

Coupons or promo codes cannot be applied retroactively to existing orders.

If you return items purchased with a discount or promo code, you can request a price adjustment as store credit when re-purchasing the same item.

Policy Updates:

VOGUENINE reserves the right to update, modify, or cancel these policies at any time without prior notice.